Effective date: November 3, 2026

Last updated: November 3, 2026

This Privacy Policy explains how OpulenceMindset.com, Inc. ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit scotthaug.com and our related sites and pages (including training.scotthaug.com and our sign-up and checkout pages), join our communities, or take part in our programs, coaching, courses, events, and certifications (together, the "Services").

We've tried to write this in plain English. If anything is unclear, email us at the address below.

OpulenceMindset.com, Inc. is a Delaware corporation authorized to do business in New York, doing business as "Scott Haug" and "scotthaug.com." We are responsible for the personal information described in this policy.

• Email: support@scotthaug.com

What we are and are not. We offer spiritual, personal-development, and manifestation coaching and education. We are not a medical, mental-health, or healthcare provider, and our coaching is not therapy, counseling, or medical care. Because of that, we are not a "covered entity" under the federal Health Insurance Portability and Accountability Act (HIPAA), and HIPAA does not apply to information you share with us. We still treat sensitive information you share with care, as described below.

Information you give us

• Contact and account details: name, email address, phone number, time zone, country, and login details for our course or community platforms.

• Purchase and billing details: what you bought, payment plan, billing address, and transaction history. Card and bank details are entered directly with our payment processors or platform partners. We do not store full card numbers. If you choose to pay through a third-party financing partner, that partner may collect information (such as credit or identity details) directly from you under its own privacy policy.

• Application, intake, and enrollment information: answers you give on applications, registration forms, intake questionnaires, and enrollment agreements, including an emergency contact if you provide one.

• Coaching and session information: what you choose to share with us in 1-on-1 sessions, group calls, messages, and worksheets. This may include sensitive personal information, such as details about your emotional well-being, personal history, past experiences, relationships, beliefs, spiritual or religious views, or physical sensations. You decide what to share. Please share only what you are comfortable sharing.

• Recordings, transcripts, and call notes: audio, video, transcripts, and AI-generated notes or summaries of coaching, training, certification, and group calls. All 1-on-1 sessions are recorded (see Section 5).

• Community and public content: posts, comments, reviews, testimonials, and messages you share in our communities, on social media, or in reviews.

• Communications: emails, texts, direct messages, and support requests you send us.

Information collected automatically

When you visit our websites or open our emails, we and our partners automatically collect device and usage information. This includes IP address, browser and device type, pages viewed, links clicked, referring page, ad or campaign source (such as UTM tags), approximate location derived from IP address, and whether you opened an email. We collect it using cookies, pixels, tags, and similar technologies (see Section 8).

Information from others

• Platforms we use to run the Services (for example, our community and course platforms and payment processors) share with us things like your name, email, membership status, and payment status.

• Advertising and social-media platforms may tell us which ad or post led you to us.

• Someone may refer you to us or give us your contact details, for example a certified guide or another member.

We do not ask for Social Security numbers, and you should not send them to us.

We use personal information to:

• Provide the Services, including enrollment, access to courses and communities, coaching sessions, certification, and support.

• Process payments and payment plans, and manage renewals and cancellations.

• Personalize your coaching and keep notes of your progress.

• Keep participants safe, including responding to a good-faith concern that someone may be at risk of serious harm.

• Send you service messages (receipts, schedule changes, policy updates).

• Send you marketing emails and, if you agree, text messages about our programs and events (see Section 9).

• Measure and improve our website, content, and advertising, including understanding which ads and pages lead to sign-ups.

• Publish testimonials or session excerpts, but only with your separate written permission (see Section 5).

• Prevent fraud and abuse, enforce our terms, and comply with law and legal requests.

We use sensitive information you share in coaching only to deliver and support your coaching and to keep people safe. We do not use it for advertising.

We treat what you share in private 1-on-1 coaching as confidential. Only Scott Haug and the team members or contractors who need it to run your program can access it, and they are bound by confidentiality obligations. Coaching communications are not legally privileged the way communications with a lawyer, doctor, or licensed therapist may be. We may disclose session information without your consent only when we reasonably believe it is necessary to:

• prevent a serious and imminent threat to your safety or someone else's (for example, contacting emergency services or your listed emergency contact);

• comply with a law, subpoena, court order, or other legal process;

• protect our rights in a dispute with you, or investigate fraud or security issues.

Group settings are different. Anything you share in group calls, community posts, chats, or comments is seen by other participants. We ask members to keep each other's stories confidential, but we cannot guarantee that they will.

• 1-on-1 sessions are always recorded. We tell you this when you enroll and again before your sessions. Your 1-on-1 recordings are used to deliver and support your coaching, for quality and internal training, and for safety and record-keeping. They are never shown to other members or the public unless you sign a separate release (see below).

• Group and program calls. Group coaching, training, and certification calls may also be recorded and transcribed, and we will tell you before they are. Group recordings may be made available to authorized participants in that program so they can re-watch them.

• AI note-taking and transcription. We use AI-powered note-taking and transcription tools that process call audio on our behalf to create transcripts, notes, and summaries. These providers may use the audio only to provide that service to us.

• Publishing only with separate written consent. We will never publish your name, image, voice, story, testimonial, or any part of a recording in public videos, social media, ads, or marketing unless you sign a separate written or electronic release for that specific use. That release will say exactly what will be used and how you will be identified. You can withdraw that consent for future posts at any time by emailing us, and we will remove the content from our own channels promptly, and within 14 days. We cannot pull back copies that others have already downloaded or shared.

• Your own recordings. Please do not record, screenshot, or share other participants without their permission.

When you join a program, you agree to the processing needed to deliver it. When you share sensitive information in coaching, you are choosing to share it so we can coach you, and we treat that as your explicit consent to use it for that purpose. You can stop sharing at any time, or ask us to delete it (see Section 12). For marketing texts, publishing, and optional cookies where the law requires consent, we ask for your permission first, and you can withdraw it later. For visitors in the EU/UK, see Section 14.

Legal Representative

We do not sell your personal information for money. We share it only as described below:

• Service providers who help us run the business. They may use it only to provide services to us. Categories include:

o website and funnel hosting (ClickFunnels);

o online course hosting (Kajabi, at training.scotthaug.com);

o community and membership (Skool);

o payment processing (Stripe, PayPal, Skool, and Kajabi Payments);

o third-party financing partners, if you choose to finance a purchase. They may collect information directly from you and have their own privacy policies;

o email hosting (Google Workspace);

o email and text-message marketing and customer relationship management (ClickFunnels, Kajabi, ActiveCampaign);

o CRM and sales communications (Close);

o video calls and recording (Zoom, Google Meet, Skool calls);

o AI-powered note-taking and transcription tools that process call audio on our behalf;

o scheduling (Google Calendar);

o video hosting (Vimeo, YouTube, Loom);

o website pop-ups and forms (ConvertFlow);

o ad attribution and analytics (Hyros, Google Tag Manager, Google Analytics);

o bookkeeping, legal, and other professional advisers.

• Team members and contractors, such as coaches, community moderators, assistants, and video editors who support your program, under confidentiality obligations.

• Advertising and social-media partners, through the cookies and pixels described in Section 8. These partners are Meta (Facebook/Instagram) and TikTok. They receive device and browsing information and, where features like "advanced matching" are enabled, may receive a scrambled ("hashed") version of your email or phone number. They use it to measure and target ads. They never receive what you share in coaching sessions.

• Other members see whatever you post in our communities.

• Legal and safety. We share information when required by law or legal process, to protect someone's safety, or to protect our rights.

• Business transfers. If our business is sold, merged, or reorganized, personal information may transfer to the new owner under this policy's protections.

• With your consent for anything else.

Our websites use cookies, pixels, and similar tools. Some keep the site working (for example, keeping you logged in or remembering a form). Others measure traffic or help us advertise.

Tools we currently use on scotthaug.com and related pages:

• Google Tag Manager, which loads our other tags.

• Google Analytics, for traffic and usage analytics.

• Meta Pixel (Facebook/Instagram), for ad measurement and targeting.

• TikTok Pixel, for ad measurement and targeting.

• Hyros, for ad attribution, which connects visits and sign-ups to the ads that led to them.

• ConvertFlow, for pop-ups and forms.

• ClickFunnels and Kajabi, which run our pages and courses.

• Embedded YouTube and Vimeo players.

Targeted advertising and "sharing." When pixels from Meta and TikTok are on our pages, those companies collect information about your visit and may combine it with information from other websites to show you ads. Some state privacy laws call this "sharing" personal information for "cross-context behavioral advertising" or "targeted advertising," even when no money changes hands (California Civil Code §1798.140(ah)). We do this, and you can opt out (see below and Section 12).

Your choices:

• Browser settings: you can block or delete cookies, or use private browsing. Some site features may not work.

• Global Privacy Control (GPC): where technically supported, we honor GPC signals as a request to opt out of targeted advertising for that browser. You can also email us at support@scotthaug.com to opt out.

• Ad platform settings: Meta Ad Preferences (facebook.com/adpreferences), TikTok ad settings (in the TikTok app's privacy and ads settings), and Google My Ad Center (myadcenter.google.com).

• Industry opt-outs: optout.aboutads.info and youronlinechoices.eu (EU).

• Email: you can block images in your email app to prevent open tracking.

• Email. If you sign up, buy, or download something, we may send you marketing emails. Every marketing email includes an unsubscribe link and a valid physical postal address, as the law requires, and we honor unsubscribes promptly (CAN-SPAM Act, 15 U.S.C. §7704). We will still send you transactional messages about purchases and your account.

• Text messages. We send marketing texts only if you have given express written consent, for example by checking a box. Consent is never required to buy anything. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share mobile numbers or text-message consent with third parties for their own marketing (Telephone Consumer Protection Act, 47 U.S.C. §227; 47 C.F.R. §64.1200).

We keep personal information, including account and purchase records, intake forms, coaching notes, call recordings and transcripts, and consent records, for as long as we need it for our business, legal, tax, safety, and dispute-resolution purposes.

• Deletion requests: if you ask us to delete your information, we will do so unless a legal obligation, or one of the other limits in Section 12, requires us to keep it.

• Marketing lists: we keep you on our list until you unsubscribe. After that, we keep a suppression record so we don't email or text you again.

We use reasonable administrative, technical, and physical safeguards suited to the size of our business and the sensitivity of the information, as New York's SHIELD Act requires (N.Y. General Business Law §899-bb). Those safeguards include access controls, two-factor authentication on key accounts, limiting access to session information and recordings, and requiring vendors to protect data. No system is perfectly secure, and we cannot guarantee that unauthorized people will never access information.

If a security breach affects your private information, we will notify you and the required authorities as New York law (N.Y. General Business Law §899-aa) and other applicable laws require. In New York that means within 30 days of discovering the breach, unless law enforcement needs a delay.

No matter where you live, you can ask us to:

• Access: confirm whether we hold your personal information and get a copy.

• Correct: fix inaccurate information.

• Delete: delete your personal information, subject to the exceptions below.

• Opt out of targeted advertising and "sharing": we will stop using your information for that purpose on our side and honor GPC signals.

• Opt out of marketing: unsubscribe from emails or reply STOP to texts.

• Withdraw consent: for example, for a media release or for us keeping sensitive coaching information.

Some state privacy laws (such as those in California, Colorado, Connecticut, Virginia, and others) give residents these rights when a business meets certain size or volume thresholds. We may not meet those thresholds, but we offer the rights above to everyone voluntarily. If a law gives you additional rights, such as the right to appeal our decision, we will honor them.

How to make a request: email support@scotthaug.com with the subject "Privacy Request." We may need to verify your identity, usually by confirming your email address. You may use an authorized agent if you give them written permission. We will respond within 45 days, or tell you if we need more time. We will not discriminate against you or charge you more for using these rights.

Limits: we may keep information we are legally required to keep (for example, tax records), information needed to resolve disputes or enforce agreements, and information other members have already seen in group settings.

Washington, Nevada, and consumer health data. Some states protect "consumer health data," which can include information about mental or emotional health. We collect such information only when you choose to share it in coaching, use it only to provide your coaching, never sell it, and share it only with service providers who help deliver the Services.

Our Services are for adults 18 and older and are not directed to children. We do not knowingly collect personal information from children under 13 (Children's Online Privacy Protection Act, 15 U.S.C. §6501 et seq.). If you believe a child has given us personal information, email us and we will delete it.

We are based in the United States, and your information is processed in the U.S. and wherever our service providers operate. U.S. privacy law may differ from the law where you live.

If you are in the European Economic Area or the United Kingdom, the GDPR or UK GDPR may apply. Our legal bases are:

• Contract: to provide the Services you signed up for.

• Legitimate interests: running and improving our business, keeping people safe, and preventing fraud.

• Consent: for marketing where required, non-essential cookies, publishing your content, and sensitive information you choose to share in coaching (your explicit consent under GDPR Article 9(2)(a)).

• Legal obligation: where the law requires us to process information.

You have the right to access, correct, delete, restrict, or object to processing, and to data portability. You can withdraw consent at any time. You can also complain to your local data protection authority (in the UK, the Information Commissioner's Office). Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses or our vendors' certifications, for transfers outside your region.

Parts of our Services run on, or link to, platforms we don't control, including Skool, Kajabi, Instagram, Facebook, YouTube, TikTok, X, and LinkedIn. When you use those platforms, their privacy policies govern their own collection and use of your information. Please review them. We are not responsible for their practices.

Content you post in our communities, comments, or reviews may be visible to other members or the public. It can be copied by others, and it may remain visible after you leave. Please don't post sensitive personal details, or anyone else's private story, in shared spaces. You can delete your own posts where the platform allows, or ask us for help.

We may update this policy as our Services or the law change. We will post the new version here with a new "Last updated" date. If we make material changes, for example using sensitive information in a new way, we will notify you by email or a notice on our site before the changes take effect, and ask for your consent where the law requires it.

Questions, concerns, or privacy requests:

OpulenceMindset.com, Inc.

Email: support@scotthaug.com